Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
Are your garments ethically sourced?
Sustainability and ethics are core to Warlord Games. We partner exclusively with factories that provide fair wages and safe working conditions, using organic or recycled materials whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.